Refund policy
AYITIWEAR – RETURN & REFUND POLICY
At AyitiWear, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.
Returns
You have 14 days after receiving your order to request a return.
To be eligible for a return:
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The item must be unused and in the same condition that you received it.
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The item must be in its original packaging.
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You must provide a receipt or proof of purchase.
Items that are worn, washed, or damaged will not be eligible for return.
Non-Returnable Items
The following items cannot be returned:
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Items purchased on final sale
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Custom or personalized items
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, your refund will be processed to your original method of payment. Please allow 5–10 business days for the refund to appear in your account.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product.
Contact Us
If you have any questions about returns or refunds, please contact us:
Email: ayitiwear9@gmail.com